1. Brightbamboo always freely supplys the information about the products and relative information, including bamboo growing, processing technology, science research, etc..

2. for all the products of Brightbamboo, customers will pick up their orders at Brightbamboo's warehouse, there is no any fee for pickup.

3. Brightbamboo can arrange the shipment to be directly delivered from China to customer's location, under this circumstance, the customer will declare to import the goods by himself.

4. For those who could not come to pick up their orders, which need to be shipped to the other places, Brightbamboo can help customers to find a truck company to deliver their orders.