1. Brightbamboo always freely supplys the information about the products and relativers, including bamboo growing, processing technology, science research, etc..

2. for all the products of Brightbamboo, customers will pick up their orders at Brightbamboo's warehouse, there is no any fee for pickup.

3. Brightbamboo can arrange the shipment directly delivered from China to customer's location, under this circumstance, the customer will declare to import goods by himself.

4. For those who could not come to pick up their orders, which need to be shipped to their places, Brightbamboo can help the customers to find a truck company to deliver their orders.